Emresa SA collect personal data about Sympass members in order to identify them as members and to allow them access to the conditional access pages of the www.sympass.lu site. The Member agrees that his or her data, needed for the execution of the Sympass services be stored and used in the data centers owned and used by Emresa in accordance with legislation and particularly law 08/08/2002 modified by law 07/27/2007. Emresa SA is committed to not using this information for any other purposes than those explicitly agreed to not distributing this informations. The Member allows Emresa SA to share necessary and pertinent information with potential partners and service providers who work or collaborate with Emresa SA within the context of services offered to Members. Each legal or natural person from whom personal information is taken, stored and used in data centers owned by Emresa SA will be granted a right to access and rectify his or her personal data and retains the right to oppose the use of these data, in accordance with legislation.
You can subscribe to various services to receive a variety of information (newsletter, special offers, etc.) by email, in which case you agree to receive such information. You have the right to access, modify, rectify and delete data about yourself as well as your subscriptions to the various interactive services offered by the site. You can make some of these modifications online yourself, by connecting to your personal space, by using your username and password which have been attributed to you. You may also, at any time, request that your account be closed by sending us an email which includes your username and password. From then on, however, you will no longer have access to the online services offered by the www.sympass.lu site.
By using the services of the site, you agree to these terms, conditions and warnings. Emresa SA is the source of information for the retailer databank. This information is compiled by Emresa SA and protected under database law as well as copyright law. Any fraudulent attempt to obtain information may constitute an act of counterfeiting punishable by law. The documentation, titles, grouping, form of presentation of the headings, methods of classification are the exclusive property of Emresa SA. The site user is forbidden from any kind of sale, rental, direct or indirect marketing, transferral to third parties - whether for payment or not - and commits to using the information for their personal requirements only (or professional, in the case of "corporate" members only). Abusive use of the information exposes the perpetrators to legal proceedings. All reproduction or distribution by any procedure, whether for payment or not, constitutes a counterfeit and is subject to penalties foreseen by law.
Users of the site declare themselves to be aware of the risks linked to technical features of the Internet. Emresa SA can therefore guarantee neither the confidentiality of exchanges, nor that information exchanged via the site won’t be intercepted.
The www.sympass.lu site contains links to other Internet sites. Emresa SA cannot check the content and practices of these sites nor assume liability regarding their content. The presence of these links on www.sympass.lu does not mean that Emresa SA approve of the information contained on these sites. Therefore, Emresa SA cannot be held responsible for a dispute arising between a site referred to on the www.sympass.lu site and a user of the www.sympass.lu site.
Emresa SA cannot be held responsible for information obtained either directly or indirectly from the www.sympass.lu site. Information, products and services included on this website may contain commercial or technical inaccuracies. The user remains solely liable for the commitments he contracts. Emresa SA does not guarantee the exactitude, reliability or exhaustiveness of all the information obtained directly or indirectly from the www.sympass.lu site and can therefore not be held responsible for the information, products and services present on the site. It falls on the user of www.sympass.lu to use the information contained on the www.sympass.lu site prudently and to make all the necessary checks before concluding any commitments.
Emresa SA cannot be held responsible for any infractions committed by third parties, by service providers or by users through the intermediary of the www.sympass.lu site.
Emresa SA s'efforce de maintenir accessibles le site 7 jours sur 7 et 24 heures sur 24 dans la mesure du possible, mais peut interrompre l'accès pour des activités de maintenance, de mise à jour, de développement ou pour toutes autres raisons. Emresa SA ne peut être tenu responsable de ces interruptions momentanées et des conséquences qui peuvent en découler pour l'utilisateur du site, le client du site, ou tout tiers. Emresa SA ne peut pas être tenu responsable pour d'éventuelles inaccessibilités temporaires dues à des événements qui échappent au contrôle de Emresa SA(virus, hacking,...), ni pour les dommages directs ou indirects qui en découlent, notamment de dommages résultant d'une perte de données ou d'une perte de bénéfices découlant de l'utilisation ou de la non-accessibilité du site. Toutefois, les utilisateurs déclarent comprendre le fait que l'accès au site puisse être suspendu, notamment du fait de pannes, de défaillances ou de paralysie du réseau, du système et/ou des moyens de communication, ainsi que du fait des interventions de maintenance et de corrections rendues nécessaires par la mise à jour et le bon fonctionnement du site. Les utilisateurs s'engagent à ne pas entraver le bon fonctionnement du service de quelque manière que ce soit susceptible d'endommager, d'intercepter, d'interférer tout ou partie du service.
Emresa SA endeavours to maintain the site accessible 7 days a week and 24 hours a day as far as possible, but may interrupt access for maintenance purposes, updates, development or any other reason. Emresa SA cannot be held responsible for these momentary interruptions and the consequences which could arise for the site user, the site client, or any third party. Emresa SA cannot be held responsible for any temporary inaccessibility due to events which are out of the control of Emresa SA (virus, hacking, etc.), nor for direct or indirect damages which this may lead to, particularly damages resulting from a loss of data or a loss of benefits resulting from the use or the non-accessibility of the site. However, users declare that they understand that site access may be suspended, particularly due to a breakdown, network failure or lockup of the system and/or means of communication, or for maintenance and alteration interventions necessary for the update and smooth running of the site. Users commit to not impairing the smooth running of the service in any way regardless of whether it could damage, intercept, or interfere with all or part of the service.
All the elements of this Internet site (particularly trademarks, text, graphics, logos, sounds, photos, animations) are the property of Emresa SA, except for elements from retailers or clients of Emresa SA. Any elements belonging to Emresa SA, and à fortiori their layout as well as the resulting codes, are the exclusive property of Emresa SA. The protection of the site is under the responsibility of national and transnational legislation on intellectual property rights. In this way, any reproduction and/or representation, in full or in part, to other ends, on any type of medium, currently or in the future, is forbidden (except with prior express authorisation from Emresa SA). The non-respect of this prohibition may constitute an act of counterfeiting which may lead to criminal liability of any perpetrator.
Emresa SA reserves the right to modify the terms and conditions of use of the www.sympass.lu site.
These conditions govern the use of the www.sympass.lu site. Additional general conditions (also accessible on www.sympass.lu) govern the use of Sympass membership cards.
The general conditions of use of the site are governed by Luxembourg law. Any dispute relative to the use of www.sympass.lu is subject to the sole competence of the Luxembourg courts.